Return & Refund Policy
At Kidsaurus Books, we strive to ensure that every order brings value to you and your family. However, if you are not fully satisfied with your purchase, we’re here to help.
Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:
- The item must be unused and in its original condition.
- It must be returned in the original packaging.
- Proof of purchase (receipt or order confirmation) is required.
Please contact us at [your email address] before sending any items back. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status. If approved, your refund will be processed within 7–10 business days via your original method of payment.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please notify us within 3 days of receiving your order by emailing [your email address] with a photo of the issue. We will arrange a replacement or full refund at no extra cost.
Non-Returnable Items
- E-books or digital downloads
- Items bought on clearance or as part of a bundle promotion (unless defective)
For any questions regarding your order, feel free to reach out to us at kidsaurusbooks@gmail.com . We’re here to support you!